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Superhuman
The term Chief Information Officer (abbreviated to CIO) was first used in 1980 by Synnott in a speech at the 1980 Information Management Exposition and Conference, where he referred to the CIO as “superhuman”, having to balance between business and technology (Peppard, 2011).
Appreciated critical friend
Maarten Hillenaar said in his interview that team spirit is essential to make progress together. He called the CIO an “appreciated critical friend”: someone who listens, who friends turn to for help, who has an impact and authority without power.